Privacy Policy

RIVO respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

We collect information you provide directly, such as when you create an account, make a transfer, or contact our support team. This may include your name, email address, phone number, payment information, and transaction history. We also automatically collect certain technical information when you use our services, including IP address, device information, and usage data.

We use the information we collect to provide, maintain and improve our services, process transactions, communicate with you, and ensure the security of our platform. We may also use your information to personalize your experience and to comply with legal obligations.

We do not sell your personal information. We may share your information with service providers who assist us in operating our platform, processing payments, or providing customer support. We may also share information when required by law or to protect our rights.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. Our security measures include encryption, access controls, and regular security assessments.

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the purpose for which it was collected.

You have the right to access, correct, update, or request deletion of your personal information. You may also have the right to restrict or object to certain processing activities. To exercise these rights, please contact our privacy team at privacy@rivo-exchange.com.

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information when transferred internationally, in compliance with applicable data protection laws.

If you have any questions about this Privacy Policy or our data practices, please contact us at contact@rivo-exchange.com or through our support channels.